Privacy Policy of ComfortTransfers.org

1. Welcome to ComfortTransfers.org! We Care About Your Privacy.

Hi! We're ComfortTransfers.org, and we're absolutely serious about taking care of your personal information in a respectful manner. We realize how frustrating it is when you have to just sit there and read all of this privacy policy nonsense, so we've done our best to keep ours short and sweet. This policy informs you in specific detail how we collect, utilize, and save your information when you visit our website and take advantage of our services. By visiting ComfortTransfers.org, you are accepting that you have read what we have written below.

2. What Information Do We Collect and Why?

We collect an assortment of different pieces of information so you can conveniently and easily rent a car. So, let's begin:

• Your Contact Details:
  • What We Keep: Name, address, email address, and phone number.
  • Why We Need It: To open your account, verify your bookings, and contact you if there are changes or issues with your rental.
• Your Identification Details:
  • What We Hold: Date of birth, driving license details, and passport details.
  • Why We Need It: To verify your identity and ensure you are eligible to drive.
• Your Payment Details:
  • What We Hold: Billing address, debit/credit card number, and payment history.
  • Why We Need It: To process payments, issue refunds, or charges securely.
• Your Rental Dates and History:
  • What We Get: Preferred rental times, dates, places, and vehicles. Past rentals are also recalled.
  • Why We Need It: To enhance service and streamline future bookings.
• What We're Collecting:
  • What We Keep: IP address, browser type, operating system, and visit history.
  • Why We Need It: To diagnose technical issues, understand user behavior, and improve service.
• Location Data (If You Provide Us With Your Permission):
  • What We're Taking: Location when features are enabled on your device.
  • Why We Need It: To show nearby offices and provide accurate directions.
• Communication Data:
  • What We're Collecting: Emails, chat history, and call recordings (if consented).
  • Why We Need It: To provide efficient and personalized customer support.

3.How do we get information?

We receive information in the following ways:

• When You Provide It to Us Directly: When you sign up for an account, book a stay, complete a form, or contact our customer support.
• Automatically, when you visit our site: We also gain information about how you visit our site with the help of cookies and other technical methods.
• From Third-Party Suppliers: We even have third-party suppliers in the motor vehicle rental industry, payment processors, and other suppliers that can provide us with information so we can better serve you.

4. How Do We Use Your Information?

We collect your information so we can use it for many important purposes:

• To make a booking:we use your information to generate your bookings, deliver the booked vehicle to you, and to bill you for an alteration to your booking.
• To manage your account:we use your information to generate and manage your account, to maintain an account of your bookings, and for customer service.
• To make our service more useful to you:we see how you are using our website and services so we can go on making them better and adding new features.
• For Promotions and Marketing: If you consent, we'll send you messages and emails with offers and promotions. You can unsubscribe at any time.
• To Keep It Secure and CompliantWe process your data to keep our site and services safe and in compliance with our regulatory requirements.
• The Facilitation of Our Internal Operations:We also process your data to audit, analyze, and carry out research to develop our business.

5. How Do We Share Your Data?

We share your data with:

• Car Rental Partners: To facilitate the car rental booking on your behalf.
• Payment Processors: So that we can make payments
• Insurance Companies: When you buy insurance from us.
• Other Businesses Which Assist Us: Such as our web host and ad partners.
• If the Law Demands It: So that we can pass on information when we are legally obliged.
• If We Get Merged or Sold Out: When we get sold or merged, the new companies can see your information
• Ad partners: So that we can show you ads which are relevant.

6. Cookies and Tracking Technologies: What are they, and why do we use them?

Cookies are small pieces of information that we leave on your computer or device. Cookies allow us to remember something about you and your preferences. We use cookies to:

• Improve Our Site: Cookies allow us to remember your login details, language settings, and other individual settings.
• See Site Behavior: Cookies enable us to see what individuals do on our site, which pages they visit, and how long they stay, and what material, ads, etc., work
• Personalize Your Experience: We use cookies to make you see more pertinent material and advertisements.
• Improve Our Marketing: Cookies enable us to see which of our marketing efforts are.

You may also have the option to adjust your cookie preferences at your web browser. If cookies are disabled, much of the functions on our website will not work.

7. How Do We Protect Your Information?

We take great care in keeping your information confidential. We utilize a range of security procedures to protect your information, including:

• Encryption: We encrypt your information so that it can be accessed only by the individual who possesses the correct key.
• Secure Servers: Your information is stored on secure servers, which are protected from unauthorized access.
• Regular Security Scans: Our system is scanned for security threats on a regular basis, and our security is updated whenever needed.
• Access Controls: We limit access to your data to those employees who require it to perform their work.

No internet or electronically stored data transmission is ever 100% secure.

8. How long do we retain your data?

We retain your data for as long as is required to carry out our services and to fulfill our legal requirements.

• Rental Information: We hold your rental information for a limited period in case we are obliged to pay and clear up any dispute or lawsuit that may arise.
• Marketing Information: We store your marketing information until you instruct us not to send you emails or messages.
• Financial Information: We store your financial information for as long as the law requires.

9. Your Rights: What You Can Do with Your Information

You do have some rights for your personal data:

• Right of Access: You are entitled to ask us to make information we hold about you.
• Right to Correct: We are able to correct any information that is incorrect at request.
• Right to Remove: We are able to remove your information upon request, though sometimes we can't when we have a legal obligation to maintain it.
• Right to Object: We may be requested by you not to process your information for specific purposes.
• Right to Data Portability: We can give you a copy of your data in portable form, i.e., in a format which can be used by other services.
• Right of Withdrawal of Consent: You have the right to withdraw your consent at any time if you have already given us your consent to process your data.
• Right to Complain: If you are not content with the manner in which we process your data, you have a right to complain to a data protection agency.

You are entitled to such rights by correspondence to us at whatsapp +41 762148893.

10. Links to Other Sites

Our website can link to other sites. We do not have responsibility for the privacy policies on these sites. We suggest you look at each site's privacy statement.

11. Children's Privacy:

We do not seek to make our website accessible to any person who is under the age of 18. We do not try to obtain or knowingly collect from children personal identifiable information. If we come to know that a child has submitted personal information on our site, we shall try to delete it as soon as possible.

12. International Data Transfers

Your data can be transmitted to and held outside your nation. We deal with your information in line with this privacy policy.

13. Updating This Privacy Policy:

We will regularly revise this privacy policy. We will place the revised policy on our website and let you know of significant alterations.

14. Contact Us:

Should you actually have a query or problem concerning this privacy policy, you are welcome to get in touch with us at:

Comfort transfers
Hofackerstrasse 38, 8953 Dietikon Switzerland
+41 762148893
info@comforttransfers.org